Clean frames & glass
Use a soft cloth, mild soap and water. Avoid abrasive pads, aggressive solvents and unapproved cleaning products.
Care for tracks & seals
Clear loose debris from tracks and drainage openings. Gently clean seals and check for visible damage. Follow the manufacturer’s care instructions.
Hardware & moving parts
Use only recommended lubricants. If a sash or lock sticks, do not force it. Contact the team for advice or an inspection.
Request support
For broken glass, damaged hardware or leaks, share photographs and your invoice or product details. Availability, scope and charges will be confirmed before work is arranged.